Privacy Policy

This privacy policy (“Privacy Policy”) together with Terms and Conditions governs how we, Keros Digital SA (“Keros”, “We”, “Our” or “Us”), use personal information that We collect, receive and store about you (the “user” or “customer”). Please read the following carefully to understand our views and practices regarding your personal information and how We will use it.

For the purposes of applicable data protection laws (the “Data Protection Laws“), the “controller” of personal information collected through www.keros-digital.com (the “Website”) is Keros Digital SA, company number: CHE-364.604.857, registered office: Via Rime 38, 6850, Mendricio, Switzerland.

Keros is a provider of e-commerce solutions. If you a question concerning a website that uses our solutions, please directly contact the organisation that runs the website. Keros is not the controller of information collected through these websites.

1. Personal information we may collect from you

When you download a white paper

If you download a white paper from Our Website, We will collect information about you including your name, email address, phone number and employer information.

We will use the personal information that We collect about you to provide you with a copy of the white paper requested and keep you informed about our products and services.

When you contact Us

If you contact Us, for example by submitting an online form that We make available on Our Website or by emailing or telephoning Us, We will collect any information that you choose to provide to Us, including your name and email address.

We will use this information to review, investigate and respond to any comment or question that you may raise.

If you engage our services, or are employed by a company that engages our services

If you, or an organisation that you work for, receive services from Us, We may collect information about you such as your name, email address, employer, job title, and work contact details.

We will use this information to administer our relationship with you or your employer, including to contact you in relation to the provision of the services.

2. Personal information we may collect automatically

When you use Our Website We may automatically collect information from your device:

Cookies and Other Tracking Technologies
Our Website may use “cookies”, anonymous identifiers and other tracking technologies, in order to for Us to provide our Website and present you with information that is customized for you.
A “cookie” is a small text file that may be used, for example, to collect information about activity on Our Website. The cookies that We use will collect your IP address and user agent description string, which We will store. Certain cookies and other technologies can be linked to information, such as an IP address, and serve to recognise you when you return to Our Website and tell Us how long you spend on Our Website.
If you do not want cookies to be placed on your device, you can alter your browser settings at any time to block their block the placement of cookies on your computer at any time by adjusting your browser settings.

Google Analytics
Our Website uses a tool called “Google Analytics” to collect information about use of Our Website. Google Analytics collects information such as your IP address, how often you visit Our Website, what pages you visit when you do so, and what other sites you use prior to coming to Our Website
We use this information to maintain and improve Our Website and Our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
For more information on Google Analytics, please read Google Analytics Terms of Service, available www.google.com/analytics/terms/us.html (https://www.google.com/analytics/terms/us.html), and the Google Privacy Policy, available at www.google.com/policies/privacy/ (https://www.google.com/policies/privacy/).
You may learn more about how Google collects and processes data specifically in connection with Google Analytics at www.google.com/policies/privacy/partners/ (https://www.google.com/policies/privacy/partners/).
You can prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout/

3. Our legal basis for collecting your personal information

If you contact Us, download a white paper from Our Website, or engage our services (or if you are employed by an organisation that engages our services), Our legal basis for processing your personal information is that We have a legitimate interest in administering and monitoring Our Website, and responding to queries of Our current and prospective customers.

4. Marketing

If you sign up to receive marketing messages from Us, We will contact you from time to time with information about products and services that We think may be of interest to you.

You can opt-out of receiving further messages at any time by clicking the “Unsubscribe” link at the bottom of any email you receive from Us.

5. Disclosure of your information

We may share your information with selected third parties including:

• members of Our corporate group;
• third Party Service Providers that help Us operate Our business, Our Website or administer activities on Our behalf, such as Amazon Web Services;
• Analytics and search engine providers including Google Analytics and Hubspot that assist us in the improvement of the website.
• professional advisors such as attorneys, accountants, auditors, financial and other professionals;
• regulatory authorities, including tax authorities;
• law enforcement agencies, courts and other relevant tribunals.

We may also disclose your personal information to third parties:

• in the event that We sell or buy any business or assets, in which case We may disclose your personal information to the prospective seller or buyer of such business or assets;
• if We transfer ownership or management of Our Website, services, business and/or assets (in whole or in part) to a third party, in which case We may also transfer your personal information to such third party, provided such third party agrees to observe and adhere to the terms set out in this Privacy Policy (as amended from time to time); and
• if We are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply Our Terms and other agreements; or to protect Our rights, property, or safety, or those of Our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

6. International transfer of your personal information

The personal information that We collect from you will be transmitted to third parties located in countries outside of Switzerland and the European Economic Area (“EEA”).

If you would like more information about how your personal information is transferred, and the safeguards applied, please contact Us at info@keros-digital.com

7. Retention of your personal information

The period for which We will retain your personal information will vary depending on the purposes it was collected for, as well as the requirements of any applicable law or regulation.

For example, if you submit a query through our Site, we will store your personal information and details about your query for as long as is necessary to respond to you, and in in accordance with our general policy on the retention of business records.

8. Your rights

You may have certain rights in relation to the personal information We collect about you. These may include the right to request access to the data We hold about you, or to obtain a copy of the personal information in machine readable format, to request that it is erased or that any inaccurate personal information is rectified. You may also have the right to ask Us to restrict how we process your personal information or to withdraw your consent to how We process your personal information. Please contact info@keros-digital.com if you would like to make a request.

You also have the right to complain about the use of your data to the Supervisory Authority, which in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch) and in the UK is the Information Commissioner’s Office (www.ico.org.uk).

9. Link to and interaction with third party products

Our Website may enable you to interact with or contain links to third party websites, mobile software applications and services that are not owned or controlled by Us (each a “Third Party Service”).

We are not responsible for the privacy practices or the content of any Third Party Service. Please be aware that the Third Party Service may collect personal information from you. Accordingly, We encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.

10. Changes to our privacy policy

This Policy will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy.

11. Contact us

If you have any questions or requests regarding this Privacy Policy, the practices of Our Website or your dealings with this Website, please contact info@keros-digital.com.