Distributed Order Management
Optimize order fulfilment across multiple inventory sources, locations and partners.
Customers expect convenient return pickup or drop-off options, quick refund issuance and an integrated returns process regardless of the original purchase method.
For brands operating across retail, own e-commerce and third-party marketplace channels, the complexity of managing the logistics, finances and internal coordination for multi-channel returns can be challenging.
K-OMS provides end-to-end order management with the ability to manage all stages of the return process until a refund or credit note is issued. It enables complete multi-channel return management with the additional flexibility to immediately re-utilize returns to fulfil other incoming orders.
Manage returns in different countries and across tax jurisdictions, with support for multiple refund methods and automatic export duty/tariff calculations.
Accept and manage returns across online and offline channels regardless of where and how the order was originally placed.
Keros provides a modern and customer-friendly solution for order and return management.
Keros enables you to easily support different order fulfillment methods, including click and collect and ship to store.
Keros manages order fulfilment across physical and digital retail channels, warehouse locations and partners.
Keros provides a solution for consistent product and order management across multiple digital marketplaces.
Keros includes best-in-class functionality for addressing tax and invoicing challenges.
Keros enables brands to increase consumer loyalty by offering shopping convenience and flexibility.
K-Commerce enables brands to quickly create personalized and full-featured digital shopping experiences.
Keros enables brands to create “endless aisles” that bridge digital and retail shopping channels.