Distributed Order Management
Optimize order fulfilment across multiple inventory sources, locations and partners.
Customers Want Hassle-Free Returns...
Customers expect convenient return pickup or drop-off options, quick refund issuance and an integrated returns process regardless of the original purchase method.
...But Multi-Channel Returns Have High Coordination Cost
For brands operating across retail, own e-commerce and third-party marketplace channels, the complexity of managing the logistics, finances and internal coordination for multi-channel returns can be challenging.
K-OMS Makes Return Management Simple
K-OMS provides end-to-end order management with the ability to manage all stages of the return process until a refund or credit note is issued. It enables complete multi-channel return management with the additional flexibility to immediately re-utilize returns to fulfil other incoming orders.
Return management, simplified.
CROSS BORDER RETURNS
Manage returns in different countries and across tax jurisdictions, with support for multiple refund methods and automatic export duty/tariff calculations.
BUY ONLINE, RETURN TO ANY STORE
Accept and manage returns across online and offline channels regardless of where and how the order was originally placed.
OFFER YOUR CUSTOMERS A TRUE OMNI-CHANNEL SHOPPING EXPERIENCE.
K-OMS ensures scalable digital commerce and frictionless order management and fulfilment.
Discover more solutions
Keros provides a modern and customer-friendly solution for order and return management.
Keros enables you to easily support different order fulfillment methods, including click and collect and ship to store.
Keros manages order fulfilment across physical and digital retail channels, warehouse locations and partners.
Keros provides a solution for consistent product and order management across multiple digital marketplaces.
Keros includes best-in-class functionality for addressing tax and invoicing challenges.
Keros enables brands to increase consumer loyalty by offering shopping convenience and flexibility.
K-Commerce enables brands to quickly create personalized and full-featured digital shopping experiences.
Keros enables brands to create “endless aisles” that bridge digital and retail shopping channels.
SEE KEROS ORDER MANAGEMENT IN ACTION
Understand how the Keros omni-channel framework works in a free one-on-one demo with our experts.