New Channels, Same Heartbeat  When e-commerce first took off, “digital” meant one web shop that fed a single warehouse. Fast-forward to 2025 and that tidy picture has shattered. A modern retail stack now streams orders from a brand’s own site, from marketplaces such as Amazon or Zalando, shipping from its warehouses and shops, and also…

How the Order-Management-System market evolved — and why Gartner now lists K-OMS next to the tech giants   A decade ago an “OMS” was usually an ERP customisation or a bolt-on to the e-commerce front end. The goal was basic: print a pick-list, ship one parcel, close the order. Analyst reports still treated order management as a…

Back in 2015, several fashion companies had their ecommerce channel outsourced to so called “ecommerce service providers”. They were especially common in the Italian market where fashion companies were still looking at ecommerce with no confidence. I personally co-founded one of the most successful Ecommerce Service Providers in 2011 so I knew the pro’s &…

Keros Digital committed to building a best-in-class Order Management System before the term “OMS” was even fashionable. The decision wasn’t a cold board-room gamble; it grew out of lived experience. My co-founders and I had spent years in finance and operations for fashion and retail brands, watching first-hand the challenges they faced as e-commerce took…